We communicate with your vendors only when it’s absolutely necessary, and when it comes to your tenants, our involvement will stay behind the scenes. The benefits of a more streamlined accounting system will be passed onto your tenants and contractors, but you will remain responsible for maintaining those relationships.

We handle auditing for move-ins including review of new tenant page information (we do not populate). For move-outs, we process security deposit charges and refunds for tenants. If we detect any issues, we will let you know what needs to be corrected and communicated.

We’ll work with a point person on your team who will scan any paper items and send them our way for processing.

We’ll also set up shared email inboxes (i.e. ap@yourcompany.com) and have you ask your vendors to follow your new, more streamlined processes.

Beyond that, we’ll work to improve your processes and help you transition to full digital optimization.

We take security very seriously, implementing multiple layers of review, strict internal controls, and careful data handling procedures. We have read-only access to bank accounts, and an approval system for payments so you maintain full control.

When it comes to our staff, we perform pre-employment background checks and only employ high integrity candidates with Fortune 500 or Big 4 experience. We also establish strong internal controls over what our team can and cannot do, complete with multi-level management oversight on a daily basis, as is standard for most large public accounting organizations.

We help pull together financial data to send to your tax preparer, but we do not provide tax accounting services like 1099 preparation and submission - we only assist with compiling and updating vendor information.

We got started in the property management space in 2017. Informed by thorough user research, relationships with property managers and our extensive accounting experience, Proper evolved into what it is today!