Frequently Asked Questions

When should a property manager consider working with Proper?
Consider working with Proper if…
1. 1. You would like to spend less on accounting services than you’re currently spending.
2. 2. You’re looking to modernize the way you do business.
3. 3. You feel like you’re spending too much of your workweek on bookkeeping and accounting.
4. 4. You’re tired of accounting mistakes, and never want to look at another excel spreadsheet again.
5. 5. You’d like to free up your time to focus on growing your business.
6. 6. Your team is overwhelmed with closing the books each month.
How can I communicate with my bookkeeper?
Easily! Choose to schedule a call, leave a comment on any line item, or send us an email.
Do you provide tax services?
We make sure 1099’s and other financial statements are in order for your CPA.
What software do you work with?
Yardi, Appfolio, Propertyware, and Quickbooks. Work with a different program? Let us know!
What information will you need from me to get started?
To get started, we’ll collect information to build your company profile (things like your organizational structure, number of units, etc). Next, we’ll work to understand all your processes and your reporting needs (everything from payment and approval schedules to owner statements, trust accounting processes and beyond).
Want more info? Talk to us!
What types of reports do you provide and how often?
Every month we provide your P&L statement, income statement, top expenses, and balance sheet.
Can Proper provide accounting services for corporate as well?
You betcha.
My books are way behind, does Proper help me get up to date?
Not to worry! We’re happy to work with you to get your books back on track.
Does Proper replace my current bookkeeper/CPA/accountant?
It’s possible! That said: it depends on your current setup and unique needs of your portfolio! Let’s talk and figure out the best setup for your business.
What does it cost?
While you can save up to 60% on your accounting and bookkeeping costs with Proper, every portfolio is unique, and so is every accounting setup! To learn more about your customized price plan, schedule a time to chat with us today.
Proper is also risk-free: We hope you’ll love our services, but if not, you can cancel at any time.
Who can use Proper?
Anyone that touches the financial aspects of your business can benefit from Proper. From property managers to property owners, accountants to bookkeepers, your CPA’s, tax preparers and more.
How secure is our information with Proper?
We take security very seriously at Proper and implement numerous protective processes to ensure your peace of mind. We do this by establishing clear controls that limit our authority and access to all your sensitive information. When it comes to your bank accounts, Proper operates with read-only permissions and will never make payments or release funds on your behalf.
When it comes to your data: It’s yours! We’ll never share, distribute or sell it, and we ensure that our servers and firewalls are protected, maintained, and monitored. We also protect the physical security of your data with secure entry to our physical locations (including CCTV and security guards) and all of our staff are background checked and are not permitted to bring items in or out of our work environment.
The bottom line: We’re here to make certain you feel 100% happy with the caliber of work being delivered and 100% secure in knowing your business is in safe hands.

When should a property manager consider working with Proper?

How can I communicate with my bookkeeper?

Do you provide tax services?

What software do you work with?

What information will you need from me to get started?

What types of reports do you provide and how often?

Can Proper provide accounting services for corporate as well?

My books are way behind, does Proper help me get up to date?

Does Proper replace my current bookkeeper/CPA/accountant?

What does it cost?

Who can use Proper?

How secure is our information with Proper?